Refund policy

Custom Orders
All Custom Rear Seat Delete sales are final. These items are made to order, and the build process begins immediately after purchase. Parts are automatically ordered based on your customization selections, which means refunds cannot be issued once an order is placed.

If you ordered a Plain Rear Seat Delete (black carpet with black quick releases), you may be eligible for a return only if the item is unused, uninstalled, and in its original condition.

Standard Returns

We offer a 30-day return policy for all non-custom items. You have 30 days after receiving your item to request a return.

To be eligible, the item must be:

  • Unused, uninstalled, and in the same condition as received

  • In its original packaging

  • Accompanied by proof of purchase

Items that are damaged, altered, or modified in any way will not be accepted for return.

To begin the return process, please email us at seatxsales@gmail.com. If your return is approved, we will provide a return shipping label and instructions for sending your item to:

92 Ontario Road Floral Park, NY 11001

Important: Items sent back without first requesting a return will not be accepted.

 

Damages & Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at seatxsales@gmail.com so we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable Items

  • Custom Rear Seat Deletes (all configurations)

  • Sale items

  • Gift cards

 

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Please note, your bank or credit card provider may take additional time to process and post the refund.

If it has been more than 15 business days since your refund was approved and you haven’t received it, please contact us at seatxsales@gmail.com.